You can upload your taxonomy to the Communications Mining platform from a spreadsheet, which will automatically import all labels without having to manually add them during model training. 

Step-by-step guide to import your taxonomy:

1. Click on the Settings page on the navigation bar
2. Click on ‘Labels & Entities’ 
3. Click on the + icon
4. Click on ‘Import Labels’
5. Copy-paste your labels (Parent label > Child label format) and their descriptions (if available)
6. Click on ‘Import’

Accessing 'Import labels' feature

Note: You can also add some pre-trained labels in this step. Pre-trained labels (such as OOO, Thank-you, Urgent, Chaser, etc.) are generic concepts that have been pre-trained on a large pool of data.

Example input when importing labels to Communications Mining

Note: It’s highly recommended to add label descriptions to your labels to ensure labelling consistency, which is particularly helpful if you have several people training the model.

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